AktivBo Analytics© is designed to support a data driven business model. Ongoing response rate, results and benchmarking with in-depth analytical capacity can be presented for all different types of surveys. The services in AktivBo Analytics are optimized to provide a customer-driven analytical framework for all business areas.
A key factor of AktivBo Analytics is that it provides comprehensible and actionable results. Tenants’ questionnaire responses are directly linked to desired level and category. This enables quick and easy evaluation of an infinite array of combinations of background variables and questions in relation to areas, districts, administrative areas, properties and addresses.
All surveys are displayed in the same platform, enabling analyses between questions and indices. Analytics is tailored for continuous follow-ups to facilitate customer satisfaction measures and actions.
In the Analytics action plan module you can follow up on planned and completed measures. This allows you to monitor how the improvement work is progressing for the entire company, as well as for breakdowns at different levels and business areas. Through the direct connection between results and the action plan, you can follow how taken measures and actions impacts the result.
In addition to integration possibilities you can easily extend modules and results from Analytics to other systems.
How our tools can help you
Below we tell you a bit more about how Aktive can help you. But the best way is of course to log in yourself and take a look. If you're curious, you can contact us using the form below to access a demo.
Customize your view
You can customize your view in Aktive. This means that you can decide how your page will look like so that it contains the most important information for you. This can be anything from responses from ongoing studies, the current response rate for a specific area or an overview of action planning.
Here, you can keep track of everything related to your projects. A calendar with important dates, where in the process you are right now and planned activities after the survey is completed and presented. In the project plan, the current or final response rate for the selected projects is displayed – for the whole company or broken down by location or other (geographical) division.
In Aktive you can monitor planned and implemented measures and activities. The divisions are tailored to your company/organization. You can either manually enter individual measures/actions, or input complete action lists. In the action plan, you can easily monitor and keep track of how improvement work is progressing. For example, you can choose to see that which has been completed, is in progress and not yet initiated for each city, district and property.
How have others succeeded? We have plenty of examples of successful efforts in various fields and wish to highlight our clients’ good work. As great things are continually being achieved by all the housing and real estate companies we work with, we are constantly adding examples of new best practice.
Response analysis with benchmarks
The results from the various survey projects your company has implemented are presented in the portal via a QlikView platform.
AktivBo has no level restriction on encoding, and can therefore report accurately on the desired levels and background variables. In other words, response analysis is tailored according to your company/organization and with just a few clicks you can analyze your customers’ responses broken down into different areas and properties. We include the required benchmarks so that you can make internal and external comparisons and analyze trends.
With this feature you can view customers’ answers to selected questions in ongoing surveys in as soon as they are received. Clear references to historical/past data allow you to monitor developments in real time and view your customers’ feedback on the effect of the measures implemented.
AktivBo contact form /obtain demo
Interested in seeing more? We would love to show you!
Fill out this form and we will contact you for a demo of Aktive.