Tenant Experience
Satisfied tenants and increased profitability.
We help real estate companies make smarter data-driven decisions. With our research and analytics platform you will improve tenant satisfaction and increase profitability.
Tenant Experience
Loyal customers and reduced vacancies.
All customer feedback in one place. Actionable survey data that leads to increased efficiency and smarter prioritisations.
Improve Tenant Experience and increase efficiency!
Use tenant feedback to set the right priorities. A method specifically designed for the real estate industry that gives you more satisfied customers and a better result on the bottom line.
Why the industry chooses AktivBo
More satisfied tenants
Listen to your customers and act on the answers. Make sure you're doing the right things in the right place.
Engaged employees
Create momentum and get the organisation to work together towards set goals.
Reduced costs
Save time and find out which investments you need to make, and which ones you can avoid.
Residential →
Commercial →
Facility Management →
Asset Management →
AktivBo Analytics - Tenant feedback ecosystem
Follow up on your tenants' experiences in real time. All feedback in the same platform! AktivBo Analytics facilitates prioritisations and decision making. Customise roles, workflow, and analysis based on your organisation's needs.
AI-based analysis
We develop services based on the latest generative AI technology to help you get the most out of your customers' feedback. Based on the tenants' text answers, AktivBo's AI service can automatically present suggested actions together with cost estimates and time estimates for the implementation of the actions.
Industry-leading platform for Tenant Experience improvements
Real estate companIES
450+
Millions of database answers
200+
MARKETS
15+
Why AktivBo?
We are experts in getting the most out of tenants' feedback to maximise efficiency in the customer satisfaction work. Being specialists gives us opportunities that generalists do not have. Regardless of whether it concerns best practice, benchmarking or AI-based analysis, our services are designed to create value for real estate companies.
ESG & Social Sustainability
The data we collect is used by real estate companies in sustainability work in various ways. In addition to concrete improvements for the tenants, we ensure data and KPIs for sustainability reporting (ESG, CSRD, ESRS, GRESB).
| RESIDENTIAL
”AktivBo's platform and insights are important management tools for Vonovia. We use them to increase the satisfaction of our customers and to leverage potential in our processes.”
Malte Hollstein
Managing Director Customer Service | Vonovia SE
| FACILITY MANAGEMENT
”We want to deliver high quality and through our partnership with AktivBo we can evaluate and ensure that both tenants and property owners are satisfied with our delivery. We see this as an important part of the work to strengthen our offer.”
Karin Axelsson
Client Manager | Newsec
| COMMERCIAL
”With the help of AktivBo, we gain valuable insights into what our tenants think and how we perform against the industry. Insights that help us in decision-making and in increasing profitability.”
Simon Iaffa Nylén
Head of Sustainability Regio och Sustainability Manager | Brunswick Real Estate
| Asset Management
”We are happy to start our collaboration with AktivBo. Our tenants' feedback is important to us and we will strive to continuously improve our service and our sustainability initiatives. The third-party engagement survey is also very useful for ESRS reports and GRESB benchmarks.”
Caroline Tivéus
Director of Sustainable Business | Pandox
AktivBo's platform and insights are important management tools for Vonovia. We use them to increase the satisfaction of our customers and to leverage potential in our processes.
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Contact us
Want to know more about AktivBo and how we can help you get more satisfied tenants and better profitability? Book a demo with our experts!