Improved Tenant Experience and increased profitability
By listening to your customers you make better decisions. AktivBo provides you with operational and strategic support in the work of following up and improving your tenant touchpoints. From data collection to continuous improvements.
Read more about how Tenant Experience can lead to better results →
Tenant Satisfaction Surveys
The tenants' feedback gives you deeper knowledge of needs and driving forces and enables you to prioritise smarter. We help you ask the right questions regardless of need or challenge and offer solutions for Housing companies, Commercial real estate, Facility Management and Asset Management. With tenant satisfaction surveys for the entire customer journey, you get data that everyone in your organisation can understand and act on.
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Benchmarking
Compare your results with the industry. We provide internal and external benchmarking to create momentum and best practice. With over 450 real estate companies as customers we have the industry's most comprehensive benchmark for tenant satisfaction. Our benchmarking data includes comparisons by company type, geography, index, questions, company size, ownership form and many additional parameters.
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Change Management
We are specialists in creating commitment and unleashing the potential of your organisation. With our method, we ensure that data is translated into continuous improvements that strengthen your business. AktivBo supports management groups and organisations in getting the most out of the tenants' views and wishes.
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ESG and Social Sustainability
AktivBo works to ensure that tenants have a better quality of life, whether it's a better home or a better workplace. We support real estate companies with social sustainability and ESG data for many different purposes, including tenant satisfaction, reporting and sustainability-linked financing.
Read more about how AktivBo can support in your sustainability work →
Satisfied tenants
Listen to your customers and act on the answers. Make sure you're doing the right things in the right place.
Engaged employees
Create momentum and get the organisation to work together towards set goals.
Increased efficiency
Save time and find out which investments you need to make, and which ones you can avoid.
Reduced complaints
Complaints and dissatisfied tenants cost time and money.
Follow-up of external contractors
Improve your contracts and ensure the quality of the services you purchase.
Reduced vacancies
Satisfied customers tend to stay. Avoid costly adaptations.
ESG / Social Sustainability
Meet sustainability requirements. Increase your GRESB score and secure sustainability-linked loans.
Stronger brand
A strong brand provides many benefits and to succeed you need to ensure a high level of customer satisfaction.
Better results
Smarter prioritisations, increased efficiency and loyal customers give a better result on the bottom line.
In good company
In good company
