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Tenant Experience

Improve tenant satisfaction and increase profitability.

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Tenant Satisfaction Surveys – Find out what your customers think

Get the most out of your customers' feedback. Industry-specific surveys for the entire customer journey.

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AktivBo Analytics – Make smarter decisions

All customer feedback in the same platform. Integrations with leading ERP and CRM systems.

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Benchmarking - Use best practice

Compare your results together with the industry. Our data helps you set goals and create momentum.

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Change Management – Engaged employees make a difference

We support in the improvement work and help you turn data into tangible actions.

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ESG & Sustainability – The tenant perspective

We support real estate companies with data and reporting for social sustainability.

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Team AktivBo

1 min read

It pays to have a customer-driven approach

Team AktivBo: den 27 april 2021 11:30:00 CEST

A successful service culture increases customer satisfaction. All employees, especially those working closest to customers, influence the experience and image of the company. Creating commitment and engaging the organization in the customer...

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