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Working with tenant feedback and tenant engagement has become an increasingly important areafor many Asset Management companies. Using tenant feedback enables smarter decision making and reduces the number of complaints and risk of vacancies, hence...
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The development team at AktivBo is continuously working to improve our platform AktivBo Analytics. Most recently, there have been several upgrades...
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If you are providing and selling goods, products, or services of any kind, this might sound like a strange question. However, the question is real...
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Property owners who offer high-quality service have tenants who are more satisfied with their premises and apartments, and they are also more willing...
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Here we present four real-life examples from private and municipal Housing companies. All the companies are data driven, have implemented a...
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Below we have listed best practices, including five important pillars or steps to take to be successful in implementing a customer-centric approach.
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There are many important aspects of why we should care about Tenant Experience and Tenant Satisfaction. Besides direct cost-reducing and...
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Most business leaders and managers would agree that there is a strong relationship between customer satisfaction and employee satisfaction. And even...
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The cornerstone to many of the values achieved from tenant satisfaction is a successful, structured, and ongoing dialogue with your customers....
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There are many short-term concrete bottom-line effects when increasing the tenant satisfaction and improving the overall Tenant Experience. These are...
