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Tenant Experience

Improve tenant satisfaction and increase profitability.

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Tenant Satisfaction Surveys – Find out what your customers think

Get the most out of your customers' feedback. Industry-specific surveys for the entire customer journey.

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AktivBo Analytics – Make smarter decisions

All customer feedback in the same platform. Integrations with leading ERP and CRM systems.

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Benchmarking - Use best practice

Compare your results together with the industry. Our data helps you set goals and create momentum.

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Change Management – Engaged employees make a difference

We support in the improvement work and help you turn data into tangible actions.

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ESG & Sustainability – The tenant perspective

We support real estate companies with data and reporting for social sustainability.

Read more about our AI-based analysis

Blog

Learn more about customer surveys, customer experience, data-driven analytics, and much more. We regularly share new trends and tips from us and our customers.

3 min read

Why customer surveys?

Team AktivBo: den 29 april 2021 11:30:00 CEST

Using tenant surveys, it is possible to capture what matters most to customers in a structured way and then act on the answers. The real estate companies that have really succeeded in gaining many satisfied tenants have also discovered that it is...

Surveys Integration

1 min read

It pays to have a customer-driven approach

Team AktivBo: den 27 april 2021 11:30:00 CEST

A successful service culture increases customer satisfaction. All employees, especially those working closest to customers, influence the experience...

Insights Surveys
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