2 min read
How real estate companies can fulfill sustainability requirements by customer surveys
The Real Estate industry is in a transition phase and sustainability topics are getting more and more important. Digitalization, ESG and...
Insights (2)
1 min read
How benchmarking can help you
What is a good result? What is a less good result? You can get the answers through comparisons with other companies or organisations in a similar...
1 min read
It pays to have a customer-driven approach
A successful service culture increases customer satisfaction. All employees, especially those working closest to customers, influence the experience...