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Tenant Experience

Improve tenant satisfaction and increase profitability.

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Tenant Satisfaction Surveys – Find out what your customers think

Get the most out of your customers' feedback. Industry-specific surveys for the entire customer journey.

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AktivBo Analytics – Make smarter decisions

All customer feedback in the same platform. Integrations with leading ERP and CRM systems.

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Benchmarking - Use best practice

Compare your results together with the industry. Our data helps you set goals and create momentum.

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Change Management – Engaged employees make a difference

We support in the improvement work and help you turn data into tangible actions.

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ESG & Sustainability – The tenant perspective

We support real estate companies with data and reporting for social sustainability.

Read more about our AI-based analysis

Increased customer satisfaction with the support from AI
More efficient improvement work & concrete action proposals

 

Increased customer satisfaction with the support from AI

In AktivBo's surveys, over 70 percent of all tenants choose to supplement their opinions with text responses, where the tenants explain why they answer the way they do and come up with direct suggestions for improvement. Every year, AktivBo collects over 1.2 million text responses from various types of surveys. By using new technology and our AI service, you can streamline work and get even more out of tenants' valuable feedback.

Download the report and take part in:

  • How AI can be used to streamline improvement work
  • Concrete proposals for measures, cost and time estimates based on the tenants' text responses
  • Breakdown of fault reports with examples
  • Trendspotting

Get a first insight into how we at AktivBo use AI in the development of new services and how it can contribute to deeper insights and increased customer satisfaction.

If you have any questions about the report, don't hesitate to contact us!

Download PDF here: