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Tenant Experience

Improve tenant satisfaction and increase profitability.

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Tenant Satisfaction Surveys – Find out what your customers think

Get the most out of your customers' feedback. Industry-specific surveys for the entire customer journey.

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AktivBo Analytics – Make smarter decisions

All customer feedback in the same platform. Integrations with leading ERP and CRM systems.

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Benchmarking - Use best practice

Compare your results together with the industry. Our data helps you set goals and create momentum.

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Change Management – Engaged employees make a difference

We support in the improvement work and help you turn data into tangible actions.

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ESG & Sustainability – The tenant perspective

We support real estate companies with data and reporting for social sustainability.

Read more about our AI-based analysis

Smart strategies for future
customer success management 

– Recorded Webinar with Vonovia & Victoria Park

In this recorded webinar, Lisa Winter from AktivBo talked to Malte Hollstein, Managing Director Customer Service at Vonovia and Per Ekelund, CEO of Vonovia-owned Victoria Park to find out more about how they work to raise customer satisfaction.